Find quick answers to common questions about our health services, care, and what to expect.
488 Great South Road Papatoetoe, Auckland 2025
Although we are not able to take payment cards, we do have a discounted price for community service card holders for consultations.
Payment can be made using debit cards, credit cards, cash and online payments.
Yes, we do accept cash. However, please note that we do not carry change on-site. We recommend bringing the exact amount. Any overpayment will be credited to your account.
Absolutely! We have a fantastic team of doctors who are all here to help. Even if your regular doctor is unavailable, any of our doctors can consult with you, as they have access to your medical history to ensure continuity of care. See Available Doctors
Yes! Regular repeat prescriptions can be requested online through our Manage My Health Portal. Please note: New prescription requests (e.g., antibiotics) cannot be processed online and will require a nurse/doctor consultation. Just give our friendly reception team a call on 09 277 7830, and they’ll arrange for a nurse to contact you promptly.
Our consultations are scheduled in 15min slots, however the government only subsides the first 10min for each enrolled and eligible patient, additional time after that comes at an extra surcharge of $14 for the full 15 min appointment. Additional fees apply for “double appointments” please see “Our Fees” page for more information.
Health and Happiness is a medium sized Cornerstone Accredited general practice consisting of experienced doctors, nurses, and administrative professionals. We are a general practice aiming to provide quality healthcare to you and your family.
